Data & Privacy

7d Privacy Policy

Your privacy matters to 7d. This Privacy Policy explains exactly what personal data we collect when you use the 7d platform, how we use it, who we share it with, and what rights you have over your own information. We keep it straightforward — no legal jargon where plain language works just as well.

Last Updated: January 2025
How 7d Protects Your Privacy

Six core commitments that define how 7d handles your personal data.

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Encrypted Data Storage

All personal data stored on 7d servers is encrypted at rest using industry-standard AES-256 encryption. Your account details, payment information, and identity documents are never stored in plain text.

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No Data Selling

7d does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate the platform, process payments, and comply with legal obligations.

Minimal Data Collection

7d collects only the data that is genuinely necessary to provide the service. We do not collect data speculatively or build profiles beyond what is needed for account management, payments, and compliance.

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Full Transparency

This Privacy Policy tells you exactly what data 7d collects, why it is collected, how long it is kept, and who can access it. There are no hidden data practices on the 7d platform.

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Secure Transmission

All data transmitted between your device and the 7d platform is protected by TLS encryption. This applies to login, registration, deposits, withdrawals, and all other platform interactions.

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Your Rights, Respected

You have the right to access, correct, and request deletion of your personal data held by 7d. These rights can be exercised at any time by contacting the 7d support team directly.

01 Introduction

This Privacy Policy applies to all services provided by 7d through the website 7d-7d.com and the 7d mobile application. It explains how 7d collects, processes, stores, and protects the personal data of registered players and visitors to the platform.

By registering an account on 7d or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how 7d handles personal data, you should not use the platform.

7d is committed to handling personal data responsibly and in accordance with applicable data protection principles. We review this Privacy Policy regularly and update it when our practices change or when required by law.

This Privacy Policy should be read alongside the Terms and Conditions, which govern your use of the 7d platform overall.

02 Data We Collect

7d collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the service, and from third parties where necessary for verification or payment processing.

Data you provide directly:

  • Registration data: Full name, date of birth, email address, phone number, and residential address.
  • Identity verification (KYC): Government-issued ID, passport, or national identity card. Proof of address documents may also be requested.
  • Payment data: bKash, Nagad, or Rocket account numbers used for deposits and withdrawals. 7d does not store full bank account credentials.
  • Support communications: Messages, emails, and live chat transcripts when you contact the 7d support team.

Data collected automatically:

  • Device data: Device type, operating system, browser type, and screen resolution.
  • Usage data: Pages visited, games played, session duration, bet history, and deposit/withdrawal history.
  • Technical data: IP address, login timestamps, and connection logs.
  • Cookie data: Session cookies, preference cookies, and analytics cookies. See the Cookies section for full details.
7d does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health data unless specifically required for responsible gaming purposes.

03 How We Use Your Data

7d uses the personal data it collects for specific, legitimate purposes. We do not use your data for purposes beyond those listed below without obtaining your consent first.

Purpose Data Used
Account registration and management Name, email, phone, date of birth
Identity verification (KYC) ID documents, proof of address
Processing deposits and withdrawals Payment account details, transaction history
Fraud prevention and security monitoring IP address, login logs, device data
Responsible gaming monitoring Bet history, session data, deposit patterns
Customer support Support communications, account data
Platform improvement and analytics Usage data, device data, cookie data
Promotional communications (with consent) Email address, phone number
Legal and regulatory compliance All data categories as required

When 7d sends promotional communications — such as bonus offers or new game announcements — this is done only where you have opted in to receive such messages. You can opt out at any time by contacting support or updating your account preferences.

05 Data Sharing

7d does not sell your personal data. We share data only where necessary and only with trusted parties who are contractually required to handle it securely and in accordance with applicable data protection standards.

Categories of third parties we may share data with:

  • Payment processors: bKash, Nagad, Rocket, and banking partners — to process deposits and withdrawals on your behalf.
  • Identity verification providers: Third-party KYC services used to verify your identity and comply with anti-money laundering regulations.
  • IT and hosting providers: Cloud infrastructure and server providers who host the 7d platform and store data securely.
  • Analytics providers: Anonymised or aggregated usage data may be shared with analytics tools to help improve the platform experience.
  • Regulatory and law enforcement authorities: Where required by law, court order, or regulatory request, 7d may be required to disclose personal data to relevant authorities.
7d will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.

06 Data Retention

7d retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

  • Account data: Retained for the duration of your account and for a minimum of 5 years after account closure, in line with anti-money laundering record-keeping requirements.
  • Transaction records: Deposit and withdrawal records are retained for a minimum of 5 years.
  • KYC documents: Identity verification documents are retained for a minimum of 5 years after the end of the business relationship.
  • Support communications: Retained for up to 3 years from the date of the last interaction.
  • Cookie and analytics data: Session cookies expire at the end of your browser session. Analytics data is retained in aggregated form for up to 24 months.

When data is no longer required, 7d securely deletes or anonymises it so that it can no longer be linked to an individual.

07 Security Measures

7d takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect data against unauthorised access, loss, destruction, or disclosure.

  • TLS encryption: All data in transit between your device and 7d servers is encrypted using TLS 1.2 or higher.
  • AES-256 encryption: Sensitive data stored on 7d servers is encrypted at rest.
  • Access controls: Access to personal data is restricted to authorised 7d staff on a need-to-know basis. All access is logged and audited.
  • Two-factor authentication: 7d supports two-factor authentication (2FA) for player accounts to add an additional layer of login security.
  • Regular security reviews: 7d conducts periodic security assessments and vulnerability testing of the platform.
While 7d takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential.

08 Cookies

7d uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the service. A cookie is a small text file placed on your device when you visit the 7d website.

Cookie Type Purpose Duration
Essential cookies Required for the platform to function — login sessions, security tokens Session
Preference cookies Remember your language and display settings Up to 12 months
Analytics cookies Understand how players navigate the platform (anonymised) Up to 24 months
Security cookies Detect and prevent fraudulent activity and bot traffic Session

You can control cookie settings through your browser preferences. Disabling essential cookies may affect the functionality of the 7d platform. Non-essential cookies can be declined without impacting your ability to play.

09 Your Privacy Rights

As a 7d player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 7d support team at [email protected].

Right of Access

Request a copy of the personal data 7d holds about you. We will respond within 30 days.

Right to Rectification

Request correction of inaccurate or incomplete personal data held by 7d.

Right to Erasure

Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.

Right to Restriction

Request that 7d restricts processing of your data in certain circumstances while a dispute is resolved.

Right to Portability

Request your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to processing of your data based on legitimate interests, including direct marketing communications.

To exercise any of your privacy rights, email [email protected] with the subject line "Privacy Request". We aim to respond within 30 days.

10 Children's Privacy

The 7d platform is strictly for adults aged 18 and over. 7d does not knowingly collect personal data from anyone under the age of 18. If we become aware that a player is under 18, the account will be closed immediately and any associated data will be deleted, subject to legal retention requirements.

If you believe a minor has registered on 7d, please contact the support team immediately at [email protected] so the matter can be investigated and resolved promptly.

If you are under 18, you must not register on or use the 7d platform. Underage gambling is illegal and harmful.

11 Changes to This Privacy Policy

7d may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

Where changes are material — meaning they significantly affect how your data is used — 7d will notify registered players via email or an in-platform notification. Your continued use of the 7d platform after the publication of any changes constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 7d handles your personal data, please get in touch with the support team:

Live Chat: Available 24/7 from within your 7d account dashboard.

For privacy-specific requests, please use the subject line "Privacy Request" in your email so the team can route your query to the right person quickly.

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Your Data Is Safe. Now Let's Play.

7d is built on trust. Your personal data is protected, your transactions are secure, and your privacy is respected. Register your 7d account today and enjoy the full game library — from Mine and Fortune Horse to High Roller and Cat Fishing.

18+ only. Please play responsibly. Visit Responsible Gaming for tools and support.